Written by Rob

I rang Santa and got an electronic voice.

“Thank you for calling Saint Nicholas Enterprises Inc. Please select one of the following using your telephone keypad. Dial one for Sales (this is a freephone service). Dial two if you wish to cancel or amend an existing order (this service will be billed at the national rate). Dial three for anything else or just wait for an operator (this service is charged at a premium rate of two pounds sterling per minute).”

I pressed the two and waited. Again, the electronic voice.

“Thank you for calling Saint Nicholas Enterprises Inc. Please select the service you require from the following list using your keypad. If you wish to cancel an order, press one. If you wish to amend an order, press two. For any other service, just hold.”

I pressed two and immediately an electronic rendition of “Jingle Bells” sounded in my ear. After five minutes of jolly jingle, a recorded voice interrupted: “Your call is important to us and we’re doing our very best to get to you as quickly as we can. Unfortunately, we are experiencing very heavy traffic at this time. Saint Nicholas Enterprises Inc. appreciates your patience,” then back to Jingle Bells.  Continue reading →